Refund policy

We have a 7 day return policy, which means you have 7 days after receiving your item to request a return. No exchanges. custom pieces are not eligible for return...

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. You are responsible for all return shipping fees.

To start a return, you can contact us at kimadornsyou@gmail.com. Please note that returns will need to be sent to the following address:

P.O.Box 641

Seaside, California 93955

If your return is accepted, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Returns are not guaranteed for items that do not arrive or arrive damaged.

Refunds will be processed and issued after the piece is received and inspected.

You can always contact us for any return question at kimadornsyou@gmail.com.

Damages and issues

While shipping errors are uncommon, we cannot assume responsibility for delays, damages, lost, and/or stolen packages

Domestic orders are shipped via USPS Ground Advantage with tracking.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. less cost of shipping will be deducted from refund total. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at kimadornsyou@gmail.com.

Thank you!